In its basic form, asurion wireless phone protection insurance covers the replacement of a covered cellular device that is lost, misplaced, stolen, damaged. Click on your addons, if you have insurance it will tell you what insurance coverage you have. I recently cracked my iphone 4s screen and was wondering if insurance would cover it. Cracked iphone screen, will verizon insurance cover that. Dropped my phone and shattered the screen, ive heard that screens are covered. If so how much would it be to replace the screen and how long would it take to get it repaired. I have an iphone 6s and now a cracked screen i have the insurance is a cracked screen covered. Sprint insurance covers cracked screens for most models, device repairs, and device replacement in the case of loss, theft or complete breakage.
If they fix it you should still be able to get it from apple. If your screen cracks due to a manufacturing defect, its covered by the apple warranty and consumer law. How to replace a broken iphone 4 cdma screen imore. The options below apply if your device has any kind of physical damage, such as a cracked screen or water damage. The apple warranty doesnt cover damage caused by accident or abuse. If your cracked screen was caused by a manufacturing defect, and youre still under warranty, then check your terms as defects are covered in these policies, and under consumer law. Coverage for loss, theft and damage including water damage coverage for postwarranty defects.
Tep does cover a cracked screen but it would require filing a damage claim with asurion. Refer to our device protection faqs to learn about filing a claim. If so how much would it be to replace the screen and how long would it. Open the my verizon app, click on the menu, top left corner. Well i put on their premium handset protection under the assumption that i would be covered if the screen cracked, as that is what one of the verizon sales people told me when i. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions. Oct 24, 2012 we have sprint insurance total equipment protection on an htc phone. Get the level of service you need in order to keep your device up and running. Same goes for alcatel, essential, kyocera, motorola, sonim and zte phones. If your iphone requires service due to the batterys diminished ability to hold an electrical charge and it is not covered under apples warranty, an applecare service contract or statutory consumer rights, apple will service your iphone for a service fee. File or track my claim the biggest gotchya is the deductible. We try to keep our deductible amount as affordable as possible. William i have a new iphone 5 which the screen has just got cracked after a fall, i have phones 4 u insurance but do not have have the policy booklet with me in work does anyone know if this is covered under their insurance. October 18, 2017 enduring a cracked screen until the next version of your phone is released is no longer a sign of strength.
Credits end at end of term, early termination, early payoff or upgrade, whichever occurs first. Aug 09, 2017 if your cracked screen was caused by a manufacturing defect, and youre still under warranty, then check your terms as defects are covered in these policies, and under consumer law. Hairline cracks with no impact point are always covered under the standard warranty. Over 75 million phones were lost, stolen or damaged last year alone. Cracked iphone 6 plus screen you can file a claim with asurion, but before you do that, contact an apple store an actual apple store first. If your device is damaged, go to our how to replace a lost, stolen or damaged. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support for almost anything that your device connects to. Apr 04, 2012 if youve accidentally cracked the screen on your verizon or sprint iphone 4, or its just stopped responding, and you dont want to pony up the money for a new cdma iphone just yet, you can diy repair it. What to do if youve got a cracked phone screen hub three. It dropped from a similar height and it happened even though it was in a case. Cracked screen and mobile repair with total mobile protection.
Get help fast at a verizon authorized repair facility for unlimited battery replacements and other postwarranty electrical or. We have sprint insurance total equipment protection on an htc phone. Oct 19, 2017 verizon isnt the only carrier with this sort of plan. Except in florida, replacements for postwarranty defects are provided through the verizon wireless extended warranty program. Will verizon replace my phone or do i have to send it in and get the screen fixed cracked as in there are lines up and down the screen and it doest register your touch to unlock passcode. Heck they might go ahead and let you get the apple care and fix the screen for the 50 deductible. I cracked my iphone 5 screen 4 days after purchasing it. The damaged device fee is applied when a device is returned as defective for a certified likenew replacement device, but is found to have been misused, has liquid damage, hardware alterations or unreasonable wear and tear use our identifying device damage how to use guide to see if your device has any of these types of damage. What is covered under the verizon asurion insurance program. When you have a cracked screen and are eligible for a. Those are both rare occurrences, statistically speaking, and may already be covered under your home owners insurance or another personal or work policy. The cracked screen repair option is automatically included with your insurance plan when you have an eligible device. Protection 360 and device protection tmobile support.
For more information, check out our identifying device damage how to use guide to learn more about the types of damage that may result in a damaged device fee. If you are not qualified for it you can get a new screen replacement from hcqs and repair it by yourself or a repair guy. An asurion mobile protection plan covers your iphone where some warranty plans dont. A deductible applies for lost, stolen and damaged claims based on device type and whether you receive a replacement or your device is eligible for cracked screen repair, for select smartphones and subject to parts availability. Total equipment coverage is a device protection option that gives you. Its important to note that, just as is the case with applecare, loss or theft of your iphone is not covered. Tmobile assurant and applecaretmobile insurance is covered by assurant as well as applecare for iphone owners.
I cracked my iphone 5 screen 4 days after purchasing. Insurance and device protection support overview device protection can help you replace your device if its ever lost, stolen, damaged or defective after the manufacturer warranty expires. If youve just spent a lot of money on the latest and best iphone, the last thing you want is a cracked screen that ruins all those fancy pixels. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. The screen repair deductible may be less than the deductible for replacing the covered device or purchasing a new one. With verizon protect our best value, you can also get cracked screen repair for select smartphones, subject to parts availability, and tech coach support. The phone insurance policies end with your 2year agreement. If your apple watch screen breaks accidentally, you can replace your apple watch for an outofwarranty fee. Well come to you and fix your phone in less than an hour whether youre insured or not. I recently got my new iphone 7 on friday from verizon. Apple watch service and repair official apple support.
Verizon isnt the only carrier with this sort of plan. Some older phone models arent eligible for cracked screen repair via sprint insurance. If youve accidentally cracked the screen on your verizon or sprint iphone 4, or its just stopped responding, and you dont want to pony up the money for a new cdma iphone just yet, you can diy repair it. You might as well no claim as it wont go over the deductable. Holders of mobile phoneinsurance policies should dig out their paperwork and look for the allimportant text on accidental damage.
Cracked glass screen repair with warranty apple community. You can file a claim on asurions website if youre enrolled in one of these device protection options. Eligibility and repair options will be determined at the time of claim approval. If you feel pretty confident that, with a little ninja daring, we can walk you through how to do an iphone 4 screen replacement all on your own. Sometimes apple will fix it for you whereas a claim with asurion will require you to pay the deductible, which could be. My deductible tmobile assurant solutions an iphone 7.
Well i put on their premium handset protection under the assumption that i would be covered if the screen cracked, as that is what one of the verizon sales people told me when i originally put on the plan. Your replacement options are based on whether or not you have device protection. I believe if you have apple fix the screen it is 199. A couple days ago i dropped my iphone 5c i asked around and to have the screen fixed it will be about i have insurance on it will verizon fix it for me since its has physical damage. So the screen on my iphone 5c has cracked and i cannot enter my passcode or even use the screen. He said he did not want it because he was not happy with the insurance.
If it doesnt work out at apple you still have verizon insurance to fall back on. Jun 25, 2019 sprint insurance covers cracked screens for most models, device repairs, and device replacement in the case of loss, theft or complete breakage. Im not surprised the screen cracked from that height. With verizon protect our best value, you can also get crackedscreen repair for select smartphones, subject to parts availability, and tech coach support.
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